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Refund Policy

Once membership dues are submitted and processed for any given year, the member may elect to resign from the organization but no portion of the membership dues will be refunded.

Publication Return Policy

  • No returns are accepted unless the book itself has significant damage that renders it unmarketable.
  • Return requests must be made within 12 days of receipt of the order and approved by the Publication Dept.
  • Credits for approved returns must be processed separately from other orders and cannot be applied to outstanding invoices.
  • ALL BOOKS LEAVE THE ACA OFFICE IN GOOD CONDITION
  • Orders take at least 4 to 6 weeks to process

Please make note of these policies in your records for future ordering. If you have any questions or concerns regarding this matter, please contact the ACA Publications Department by phone listed below.

Publications Department
716-898-8694